Before your visit
Paperwork, payment and a look around the office — most of what people ask before they book, and the rest is a phone call away.
New Patient Forms
The paperwork a first visit needs, what the medical history is for, and what to have with you on the day.
Financial Options
How dental insurance usually works, how to ask for a written estimate, and the questions worth asking before treatment starts.
Smile Gallery
What cosmetic dentistry can change, and how to judge a before-and-after photograph when you see one.
Office Tour
Reception, the treatment rooms, instrument sterilization and the imaging screens — a look inside before you arrive.
Make a Payment (opens in a new tab)
Pay a Mills Dental Group bill online through the practice’s secure payment portal.
Your first appointment
Most first appointments follow the same shape. A full set of X-rays, an examination of the teeth, gums and soft tissue, and a cleaning where the gums allow one — then a conversation about anything found, what it means, and what it would cost to deal with.
Nothing has to be decided in the chair. You leave knowing what was found and what the options are, and you decide from there. If something needs treatment, ask for the estimate in writing; financial options explains what that should include.
If it has been a long time since your last visit, or dental appointments make you anxious, say so at the start. Neither is unusual, and both change how the appointment is paced rather than whether it happens.
Getting ready
The practice is at 1318 N Mills Ave, Orlando, FL 32803. Paperwork completed before the day means the appointment can start on time rather than in the waiting room — the new patient forms page covers what is needed.
It helps to have a list of the medications you take, including doses, and the details of any dental insurance. If you have recent X-rays from another dentist, asking them to send copies ahead can save repeating them.
To see the office before you arrive, the office tour walks through reception, the treatment rooms and the imaging screens. Questions about anything else go to the front desk on (407) 894-1100, or through the contact page.
Frequently Asked Questions
What happens at a first appointment?
Usually a full set of X-rays, an examination of the teeth, gums and soft tissue, and a cleaning where the gums allow one — then a conversation about anything found, what it means and what the options are.
Why do you need my medical history?
Several conditions and medications change how dental treatment is done safely — blood thinners, some bone medications, certain heart conditions, diabetes, pregnancy and allergies among them. An accurate list is part of the treatment, not just paperwork.
Will I be told the cost before treatment?
You should be. For anything beyond a check-up, ask for a written estimate before the work is booked. The financial options page explains what an estimate should include and how insurance usually applies.
I am nervous about the dentist. Should I mention it?
Yes, at the start. Nervousness is common, and saying so lets the team explain each step before it happens, agree a signal for a pause, and plan the appointment around it.
I have not been to a dentist in years. Is that a problem?
It is common and it is not a problem. More built-up tartar can take longer to remove and sometimes needs more than one visit, but the process is the same.
