Privacy Policy

Thank you for visiting our website. Mills Dental Group is committed to respecting your online privacy. This policy explains what information this website collects, how it is used, and who else is involved in providing the site. When you use the site, you are accepting the practices described here.

Your health information

This policy covers this website only. How Mills Dental Group uses and protects your health information as a patient is described in the practice's Notice of Privacy Practices, which is a separate document required under HIPAA.

Please do not send detailed medical information through the forms on this site. Form submissions are delivered by email, so medical history and medications are better discussed by phone or at your appointment.

Information you give us

We collect personal information only when you choose to submit it through a form on this site. Depending on the form, that is your name, phone number and email address, a preferred day and time, whether you are a new or current patient, the name of your insurance carrier if you add it, how you found us, and anything you type into the message box.

The information you provide is used to respond to your request — to call you back, arrange an appointment or answer your question — unless you give us permission to use it in another way.

How the forms work

When you submit a form, it is sent to a form-handling service operated by our website provider. That service checks the submission for spam, which can include passing it to a spam-filtering provider; keeps a copy so that a message is not lost if email delivery fails; and then forwards it by email to the practice. It also receives the technical details any website request carries, such as your IP address and browser type.

Analytics and cookies

This website does not currently use an analytics service, and the site itself does not set cookies. Like most websites, the server that hosts it keeps standard logs of requests — such as IP address, the page requested, the date and time, and browser type — which are used to keep the site running and secure.

Content from other companies

Some parts of this site are provided by other companies. When they load, your browser connects to that company directly, which gives it your IP address and browser details, and it may set its own cookies or collect information under its own privacy policy.

  • Google Maps. A map of the practice appears in the footer of every page and on the contact page. It loads as you scroll toward it. The directions links open Google Maps in a new window.
  • Google reviews (Elfsight). The panel under the Services menu, and the reviews panel on the testimonials page, show the practice's Google rating through widgets provided by Elfsight, which load shortly after the page opens.
  • YouTube. Where the site offers a video, the YouTube player loads only when you choose to play it, using YouTube's privacy-enhanced (youtube-nocookie.com) mode.
  • New patient forms (DentalQore). The new patient forms page links to an online form provided by DentalQore, which opens on DentalQore's website in a new tab. What you enter there — including your medical history — goes to DentalQore and the practice, not through this website, and is not covered by this policy.

The site's fonts, images and background video are served from this website rather than from another company.

Shared information

We may share information with government agencies or other companies assisting us in fraud prevention or investigation, when permitted or required by law. We also use other businesses to perform certain services for us, such as hosting and maintaining this site, delivering form submissions and email, and processing enquiries, and we provide them with personal information only when it is necessary for them to do that work. We will not sell or share your personal information with any unaffiliated third parties for marketing purposes.

Links to other sites

This site links to websites outside our control, such as our Facebook, Yelp and Google Maps listings. Those sites may send their own cookies, collect data or ask for your personal information. Please read their privacy policies before using them; we are not responsible for their privacy practices.

Your choices

To ask what information you have sent us through this website, to correct it, or to ask for it to be deleted, contact the practice using the details below.

Children

This website is not intended to collect information from children under 13. A parent or guardian should submit any request on a child's behalf.

Changes to this policy

We may change this policy in the future. Any changes will be posted on this page and will apply to information collected after that date, not retroactively.

Contact us

If you have questions or concerns about this privacy policy, please contact us:

Mills Dental Group
1318 N Mills Ave
Orlando, FL 32803
(407) 894-1100